Plan before creating notifications
For each workflow, write down the event, recipient, condition and expected action. This prevents every submission being emailed to every person.
| Event | Recipient | Condition | Message purpose |
|---|---|---|---|
| Routine submission | Relevant admin/team inbox | All valid submissions, if needed | Record received |
| Fault found | Responsible supervisor | Fault answer selected | Review and follow site procedure |
| Submitter receipt | Submitter email field | Valid email supplied | Acknowledge receipt |
Implement
- Open the form’s Notifications settings.
- Create one notification per distinct purpose.
- Set recipient, subject and body using merge tags.
- Enable conditional logic only where required.
- Save and test each condition independently.
Official reference: Configuring Form Notifications.